If you receive a damaged or incorrect product, you may request a return within 7 days of delivery.
Products must be unused, unwashed, undamaged and returned with their original packaging.
Customized jewellery, clearance items, or products damaged due to improper handling are not eligible for return.
After successful inspection, refunds will be processed within 5–7 business days through the original payment method.
If the return is due to our mistake, return shipping charges will be borne by Billionaire Jewels.
Need help? Our support team is always available to guide you through the return process.
Reach out via WhatsApp or our Contact Page.
Share your order details and product images.
Our team will verify your request.
Receive your refund or replacement quickly.
If you have any questions about returns or refunds, our support team is happy to assist you.
Contact Support
